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New Zealand Payment Terms Explained

What Does COD Mean on a Wholesale Order?

On a wholesale or trade invoice, COD means Cash on Delivery — the customer pays in full when the goods arrive, not before the order is placed and not on a later invoice due date. It's a different arrangement from consumer parcel-delivery COD, though the term is the same.

This Isn't Courier COD

Most search results for "COD" describe the consumer version — paying a courier in cash when a parcel is dropped off at your door. That's not what COD means on a wholesale or trade account. In a B2B context, COD is a payment term a supplier sets for a business customer: the customer's accounts team pays the invoice (usually by bank transfer, not literal cash) at the time the goods are delivered, rather than being given a credit period afterward.

COD vs Trade Accounts

COD Trade Account (e.g. Net 30)
When payment happens On delivery Days or weeks after the invoice date
Supplier's credit risk Minimal — payment and delivery happen together Full invoice value until paid
Admin required Low — no credit account to set up or manage Higher — credit checks, account limits, chasing overdue invoices
Typically used for New customers, or those without an approved trade account Established customers with a credit history

Why Some Suppliers Require COD

COD is the default for any customer who hasn't been approved for a trade account, either because they're new, because a credit application hasn't been completed, or because a previous payment issue means the supplier won't extend credit for now. It removes the supplier's exposure entirely: goods and payment change hands at the same moment.

How to Graduate Off COD

Moving a customer from COD onto a trade account is usually a formal step: the customer completes a credit application, the supplier runs a credit check and sets a credit limit, and future orders are invoiced under agreed terms instead of paid on delivery. Suppliers often make this offer proactively once a customer has placed several COD orders without issue.

Extending trade credit does mean carrying the customer's cash-flow gap until they pay. PaidTerms Pro lets suppliers offer a proper trade account or instalment option at checkout while still being paid upfront, so opening a trade account for a good customer doesn't come at the cost of your own cash flow.

Frequently Asked Questions

Is COD on a wholesale order the same as courier COD?

No. Courier COD is a consumer parcel-delivery arrangement paid in cash at the door. Wholesale COD is a B2B payment term where a business customer pays the full invoice, usually by bank transfer, at the point goods are delivered.

Is COD the same as CWO?

No. COD (cash on delivery) is paid when goods arrive, while CWO (cash with order) is paid when the order is first placed, before anything is delivered.

Why would a supplier require COD from an established customer?

Usually because of a change in payment behaviour, such as a pattern of late payments, rather than the length of the relationship on its own.

Can a wholesale customer negotiate COD to a trade account?

Yes, this is common. It typically requires a credit application and a track record of on-time COD orders first.

Offer Trade Accounts Without Carrying the Cash-Flow Gap

PaidTerms Pro lets you move good customers off COD and onto proper terms, while you're still paid upfront on every order.

Read next: what CIA means.